Eye Clinic In Pune

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Terms And Condition

Insight Eye Clinic

Dated:  01/01/2021

In these Terms And Condition, “we” “us” and “our” refers to Insight eye clinic. The information is intended for residents of India only and these terms apply to your use of the Website. Your access to and use of all information on this website including services offered by us is provided subject to the following terms and conditions. By accessing the Website you agree to these terms; and where your access and use is on behalf of another person (e.g. a company), you confirm that you are authorized to, and do in fact, agree to these terms on that person’s behalf and that, by agreeing to these terms on that person’s behalf, that person is bound by these terms.

We reserve the right to amend this Notice at any time and your use of the website following any amendments will represent your agreement to be bound by these terms and conditions as amended. We therefore recommend that each time you access our website you read these terms and conditions.

Website access /use

1. In order to access the services provided on this website, you must abide by providing certain information as set out on our appointment /contact us page. Please refer to our Privacy Policy linked on our home page for information relating to our collection, storage and use of the details you provided.

2. You agree to ensure that your details are true and accurate at all times and you undertake to update your details.

3. When you visit our website, we give you a limited license to access and approve to use our information for personal use.

4. You are permitted to download a copy of the information on this website to your computer for your personal use only provided that you do not delete or change any copyright symbol, trade mark or other proprietary notice. Your use of our content in any other way infringes our intellectual property rights.

5 you are not permitted to reproduce, republish, distribute or display any of the information on this website without our prior written permission.

Links and hyperlinks

1. This website may from time to time contain hyperlinks to other websites. Such links are provided for convenience only and we take no responsibility for the content and maintenance of or privacy compliance by any linked website. Any hyperlink on our website to another website does not imply our endorsement, support, or sponsorship of the operator of that website nor of the information which they provide.

2. Linking our website is not permitted. We reserve the right to serve you with notice if we become aware of such linking.

 3. We may change these Terms at any time by updating them on the Website. You are responsible for ensuring you are familiar with the latest terms. By continuing to access and use the website, you agree to be bound by the changed Terms.

4 We may change, suspend, discontinue, or restrict access to, the Website without notice or liability.

Use of Content; (Intellectual Property / Copyright): 

  • Insight eye clinic and our licensors owns the website as well as the intellectual property contained thereon including all programs, processes, designs, software, technologies, trademark, trade names, inventions and materials therein and all the services offered by the doctors or others on the Website.
  • The copyright to all content on this website including applets, graphics, images, layouts and text belongs to us.
  • Your access to our website does not license you to use those marks in any commercial way without our prior written permission.
  • You may not use any content on the Website for any commercial purpose or use our branding or trademarks without obtaining our prior written consent.
  • You must not act in a way, or use or introduce anything (including any virus, worm, Trojan horse, time bomb, keystroke logger, spyware or other similar feature) that in any way compromises, or may compromise, the Website or any Underlying System, or otherwise attempt to damage or interfere with the Website or any Underlying System;
  • You must not use the Website for any illegal or unauthorized purpose, or to abuse, harass, threaten, intimidate or impersonate any other person.
  • You indemnify us against all Loss we suffer or incur as a direct or indirect result of your improper use of the website or failure to comply with these Terms.
  • Any dispute relating to these Terms or the Website, are governed by and must be interpreted in accordance with the laws of India. Each party submits to the non-exclusive jurisdiction of the Courts of India in relation to any dispute connected    with these Terms or the Website.

Suspension and Termination:

  • Without prejudice to any other right or remedy available to us, if we consider that you have breached these Terms or we otherwise consider it appropriate, we may immediately, and without notice, suspend or terminate your access to the Website (or any part of it). On suspension or termination, you must immediately cease using the Website and must not attempt to gain further access.


  • For the purpose of storing your preferences, previous activities, browsing activities, profiling and tracking behavior on this Website, Insight eye clinic may use “Cookies”. Cookies are small data files that a Website stores on your web browser. By visiting this Website you acknowledge, accept and expressly authorize Insight eye clinic for the placement of Cookies on your web browser.


  • Insight eye clinic provides the Services on “as is” basis and expressly disclaims all representations, warranties or conditions of any kind, either expressed or implied, as to the operation of the website, the information, content, services provided through or in connection with the website or regarding the purpose of the Services. In no event shall Insight eye clinic be responsible for any third party misuse for the data and for any acts, deeds and circumstances beyond the control of the management of Insight eye clinic.
  • Whilst we have taken all due care in providing the information on our website, we do not provide any warranty either express or implied including without limitation warranties of services. You agree and acknowledge that you are solely responsible for your conduct.
  • We also take all due care in ensuring that our website is free of any virus, worm, Trojan horse and/or malware, however we are not responsible for any damage to your computer system which arises in connection with your use of our website or any linked website.
  • To the extent permitted by law, we and our licensors have no liability to you or any other person for any Loss in connection with:
  1. The Website being unavailable (in whole or in part), performing slowly or being interrupted;
  2. Any exposure to viruses or other forms of interference which may damage your computer system or expose you to fraud when you access or use the Website. To avoid doubt, you are responsible for ensuring the process by which you access and use the Website protects you from this; and
  3. Any site linked from the Website. Any link on the Website to other sites does not imply any endorsement, approval or recommendation of, or responsibility for, those sites or their contents, operations, products or operators.

Limitation of Liability:

  • To the extent permitted by law, our liability for breach of an implied warranty or condition is limited to providing the services or products again or payment of the costs of having those services or products supplied again.
  • We accept no liability for any loss whatsoever including consequential loss suffered by you arising from product/s we have supplied.
  • In no event shall Insight eye clinic be liable for any direct, indirect, punitive, incidental, special or consequential damages or any damages whatsoever including without limitations, damages for loss of use, data or profits, arising out of or in any way connected with the use of Insight eye clinic services.
  • Insight eye clinic reserves the right to refuse the use of services immediately in case your conduct is deemed by Insight eye clinic to be in contravention of applicable acts, laws, rules and regulations or considered to be unethical/ immoral.


  • By accessing our website, you agree to indemnify and hold us harmless from all claims, actions, damages, costs and expenses including legal fees arising from or in connection with your use of our website.
  • You agree and undertake to indemnify and keep indemnified Insight eye clinic, the concerned doctor for any losses, costs, charges and expenses including reasonable attorney fees that the concerned doctor and Insight eye clinic may suffer on account of (a) misdiagnosis/faulty judgment/interpretation error/perception error arising from (i) your failure to provide correct and/ or complete clinical information/ history about the patient in timely and clinically appropriate manner; or (ii) suppression of material facts; or (iii) your failure to provide relevant clinical information about the patient; or (iv) misinterpretation of the advice/ prescription/ diagnosis by you; or (v) failure to follow doctor’s advice/ prescription by you; or (b) incorrect or inaccurate credit/ debit card details provided by you; or (c) using a credit/ debit card which is not lawfully owned by you; or (d) if you permit a third party to use your password or other means to access your account.


  • These terms and conditions are to be governed by and construed in accordance with the laws of India and any claim made by either party against the other which in any way arises out of these terms and conditions will be heard in India and shall be subject to the exclusive jurisdiction of the courts at Pune, Maharashtra. You agree to submit to the jurisdiction of these Courts.
  • If any provision in these terms and conditions is invalid under any law the provision will be limited, narrowed, construed or altered as necessary to render it valid but only to the extent necessary to achieve such validity. If necessary the invalid provision will be deleted from these terms and conditions and the remaining provisions will remain in full force and effect.
  • Insight eye clinic makes no representations that the services are appropriate for patients in any other location except India as Insight eye clinic operates and controls this website from India. If any part of this agreement is determined to be invalid or unenforceable pursuant to applicable law then the said provision will be superseded by a valid, enforceable provision and the remainder of the agreement shall continue in effect

Modification of Terms and conditions of Service:

  • Insight eye clinic may at any time, without any prior notification to you, modify these terms and conditions. Please review the latest version of the terms and conditions before proceeding to avail the Services. If you continue to use the Service, it shall be deemed that you agree to accept and abide by the modified terms and conditions.

Patient Relationship Management:

Insight eye clinic Pune, is offering the facility of eye check by booking the appointment through its website https://www.insighteyeclinic.co.in. Or through link https://prm.insighteyeclinic.co.in the following terms and conditions govern all your transactions with respect to the Services including online appointment booking, payment and refunds and or any and all other transactions through this Website or through its authorized third party websites. The Services available on the Website does not in any way constitute an invitation or recommendation to avail the Services. Insight eye clinic advises the users to make an independent determination in respect of its accuracy or usefulness and suitability prior to making any decision in reliance hereof

1. Appointment scheduling, Rescheduling, or Cancellation: www.insighteyeclinic.co.in provides an opportunity to schedule appointments online only for the Indian Citizens. Services shall be available for various consults, diagnostics and treatments. The Services with respect to a specific doctor/ physician shall be available subject to his/ her availability. Confirmation of your appointment shall be sent to you via SMS. Insight eye clinic reserves the right to reschedule or cancel an appointment without any prior notice. For the consultation, you are advised to report at the clinic 10 minutes before the scheduled time of appointment, for the timely completion of your eye checkup. You may reschedule your appointment by reaching us out by a text message or by calling us@ 9028050288.

2. User Submissions/ Disclosures: You are required to submit/ upload relevant personal information which shall include patient’s details like name, age, gender address, contact number, mail ID or any additional relevant information. If the information provided by you is found to be incomplete/ false/ deceptive/ inaccurate or misleading, Insight eye clinic reserves the right to cancel your appointment without assuming any liability whatsoever. Insight eye clinic may use your information for the purpose of providing the Services including analysis, research, training and disclosure (where required) to its affiliates, agents and government authorities.

3. Email and SMS appointment reminders

Email & SMS appointment reminders are sent as a courtesy. Insight eye clinic uses SMS as our main means of communication with patients. For your SMS appointment reminders, it is important that you provide us with mobile number that you regularly use and save Insight eye clinic as a ‘trusted’ contacts in your contact list.

4. Problems or urgent queries

Call the clinic if you have any questions, concerns or queries – or if you have pain, discomfort, or have signs of infection such as redness or swelling. If the phone is engaged, leave a voicemail or text us on 9028050288 and we will return your call.

If you need an emergency appointment, please call us @ 9028050288 so that we can try to find a time that suits you and does not clash with other booked appointments.

5. Electronic Payments: Insight eye clinic offers cash and online mode of payment options. Hence, you may use internet banking, UPI, debit card, credit card for making payment of the Service Fees. You shall be directed to our trusted payment gateway partners once you proceed to make payment of Service Fees. Insight eye clinic shall not be liable in any manner whatsoever, if incorrect or inaccurate credit/ debit card details are provided by you for making the payment of the Service Fees or you use a credit/ debit card which is not lawfully owned by you or if you permit a third party to use your password or other means to access your account. If you allow other person to use/ access your debit/ credit card or internet banking account then you will be responsible for any transaction they authorize. Insight eye clinic shall keep the aforesaid information confidential at all times and shall not utilize and share the same with any of the third parties unless it is an authorized third party website and / or required by law, regulation or court order.

6. Cancel and Refund Policy Eye check-up can be availed only on the date and time of appointment as requested by the patient. For rescheduling your appointment patient shall raise a prior request through a text message or can call us @ 9028050288.The clinic shall not be responsible in case communication is not received by the patient / patient relatives due to incomplete details given by the individual and misses his/ her appointment with us. Refunds may be made on your request in case a patient has not availed the consultation. Request for refund should be sent to insighteyeclinic.pune@gmail.com. Cancellation process and refund processing time may vary under special circumstances (such as holidays, strikes, bank delays etc.) and the clinic cannot be held liable for the delay.

7 Privacy and Security: 

Insight eye clinic is committed towards maintaining the privacy of the information uploaded by you on the Website and complies with the industry standards security safeguards for the purpose of securing the Website and the information provided/ uploaded by you. Insight eye clinic uses all reasonable measures to ensure the integrity of the online payment facility’s security. Despite our endeavors, breaches of security and confidentiality could occur. You acknowledge that we are not liable for any loss suffered by you as a result of any breaches in security.

Generally, we do not disclose personal information to third parties for them to use for their own purposes. However, some of the circumstances in which we may do this are:

  •  To service providers and other persons working with us to make the Website available or improve or develop its functionality (e.g. we may use a third party supplier to host the Website)
  •  In relation to the proposed purchase or acquisition of our business or assets; or
  •  Where required by applicable law or any court, or in response to a legitimate request by a law enforcement agency.